1. Delivery Locations
We currently accept orders for delivery within India.
2. Shipping Charges
We offer free shipping on all orders across India. No additional shipping charges will be collected at checkout.
3. Order Processing Time
Our products are handmade and may require preparation time.
Orders are generally processed within 2–5 business days after order confirmation. Customised orders may require additional preparation time, depending on the design and complexity.
4. Estimated Delivery Time
Once dispatched, orders generally take around 5–10 business days to arrive, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
5. Order Tracking
Where tracking details are available, we will share the tracking information with customers through their registered contact details.
6. Delivery Issues
If your order is delayed, marked as delivered but not received, or arrives with visible shipping damage, please contact us so we can look into the issue.
7. Incorrect Delivery Details
Customers are responsible for providing accurate delivery addresses and contact details while placing an order. Please contact us as soon as possible if you need to correct your delivery information.
8. Contact Us
For shipping-related questions, contact:
The Resin Home
Website: https://theresinhome.com
Email: theresinhome234@gmail.com